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      Integrating with Ventrata

      Connect your Ventrata booking system with Yonder to automate customer surveys and showcase live availability.

      If your business uses Ventrata as a booking system, integrating it with Yonder will save you time, improve customer engagement, and enhance your booking workflow. This guide will walk you through the setup process to automate surveys, sync booking data, and enable real-time availability in your AI ChatBot.

       

       

      Step-by-Step Integration Guide

      1. Log in to your Ventrata Dashboard and navigate to Connections > Connections.

      2. Click + New Connection, then select TOMIS from the available options.

      3. Name the connection Yonder and ensure it is set to Active.

      4. If required, configure destination or product whitelisting/blacklisting.

      5. Click Create Octo Connection to generate an API Key.

      6. Copy the API Key displayed on the page.

      7. Log in to Yonder, then go to Settings > Booking System > Ventrata.

      8.Paste the API Key into the designated field and click Activate.

       

       

      Benefits of Integrating Ventrata

      Automated Review Requests

      Once connected, go to Manage Products, where all your FareHarbor 'items' will appear. Select which products should receive automated review requests. Make sure the Auto-send feature is enabled in Survey Settings.

      📘 Read our Quick Guide to Setting Up Customer Review Requests and Surveys. 

      Live Availability in AI ChatBot

      If you use Yonder’s AI ChatBot, you can enable the live availability feature in your chatbot Products. This allows customers to check real-time availability for their preferred date and time before proceeding with their booking.

      📘 Learn about Adding Live Availability to Your ChatBot.

       

       

      Frequently Asked Questions

      Does Yonder sync all my Ventrata bookings automatically?
      Yes, once integrated, your booking data will sync with Yonder, allowing automated surveys and AI ChatBot availability updates.

      What should I do if some of my products are missing from Yonder?
      If any Ventrata products are missing after integration, please contact support@yonderhq.com.

      How long does it take for the integration to activate?
      The integration is usually immediate, but allow a few minutes for data to sync.


      Have other questions? Contact support@yonderhq.com.