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      1. Yonder Knowledge Base
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      Integrating with Xola

      Connect your Xola booking system with Yonder to automate customer surveys and showcase live availability.

      Introduction

      Connecting your Xola booking system to Yonder enables you to synchronise bookings and manage reservations directly within Yonder. This ensures a smooth and automated workflow for your business. Follow the steps below to complete the integration.

      Prerequisites

      Before starting, ensure you have:

      • Admin access to your Yonder account.

      • Admin access to your Xola account.

      Instructions

      1. Access Yonder Settings

        • Log in to your Yonder account.

        • Navigate to Settings > Integrations > Booking Systems.

        • Scroll down to Xola and click on it.

        • The page will display an instruction to install the Yonder app in the Xola App Store, along with your Yonder ID. 

      2. Install the Yonder App in Xola

        • Log in to your Xola account as an operator.

        • Navigate to the Xola App Store.

        • Search for the Yonder app.

        • Click Install.

        • Accept the Terms of Service and Privacy Policy.

      3. Link Your Yonder ID

        • Enter the Yonder ID displayed on your Yonder integration page.

        • Click Continue to finalise the installation.

      4. Confirm the Integration in Yonder

        • Return to your Yonder Integrations page.

        • Refresh the page to check the connection status.

        • Once connected, your Seller ID will be imported.

        • Click Activate to import all your products.

      Additional Information

      • Once activated, Yonder will automatically synchronise with Xola to ensure up-to-date booking information.

      • If you encounter any issues, verify that you have the correct Yonder ID entered in Xola.

      • Changes made in Xola will reflect in Yonder after synchronisation.

      Conclusion

      By following these steps, you can successfully integrate your Xola booking system with Yonder, allowing you to manage bookings efficiently in one platform. If you experience any difficulties, refer to the FAQs below or contact our support team.

      Frequently Asked Questions

      1. What if my Yonder ID does not appear on the integrations page?

        • Try refreshing the page or logging out and back in.

      2. Can I connect multiple Xola accounts to Yonder?

        • No, each Yonder account can be linked to a single Xola booking system.

      3. What happens if my bookings don’t sync?

        • Check your connection status in the Yonder Integrations page and ensure your Seller ID is imported. The green 'Success" message will appear. 

      Have other questions? Contact support@yonderhq.com.