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      Integrating with Arctic

      Connect your Arctic booking system with Yonder to automate customer surveys and showcase live availability.

      Step-by-Step Integration Guide

      1. Retrieve Your Arctic Reservation URL:

        • Log in to your Arctic reservation system.

        • In your browser's URL bar, locate the subdomain (e.g., yourbusiness.arcticres.com).

        • Copy this URL, as you’ll need it for the Yonder integration.

      2. Create an API Client in Arctic:

        • In your Arctic dashboard, navigate to Settings.

        • Scroll down to the bottom of the page and click on API Access.

        • Under Manage API Clients, click the Edit button.

        • Click Create API Client and name it “Yonder”.

        • Grant access to all products for seamless integration (recommended).

        • Click Submit.

      3. Copy API Credentials:

        • After submitting, Arctic will generate a Username and Password for the API client.

        • Copy both the username and password.

      4. Integrate with Yonder:

        • Log in to your Yonder dashboard.

        • Navigate to the Integrations section and select Booking System Integration, find Arctic then select that.

        • Enter the following details:

          • Username: Paste the copied username.

          • Password: Paste the copied password.

          • Arctic Reservation URL: Paste the URL you copied earlier.

        • Click Activate.

      5. Confirm Integration:

        • Once activated, Yonder will automatically import your products.

        • Verify that all products have been synced correctly by checking they have been pulled int your Yonder account HERE

      Additional Information

      • Ensure that your API client in Arctic has full access to all products to prevent syncing issues.

      • If you encounter errors during activation, double-check the credentials and URL for accuracy.

      • Integration may take a few minutes to reflect changes in Yonder.

      Frequently Asked Questions

      1. What should I do if the integration fails to activate?
        Ensure that the username, password, and Arctic URL are correctly entered. Also, confirm that API access is fully enabled in Arctic.

      2. How long does it take for products to sync after activation?
        Product syncing typically occurs within a few minutes. If syncing delays persist, refresh your Yonder dashboard.

      3. Can I limit product access during integration?
        Yes, but we recommend granting access to all products to ensure full functionality.

      4. Do I need to update API credentials regularly?
        Only if you make changes to your API client in Arctic. Otherwise, the credentials remain valid.

      5. Is it possible to integrate multiple Arctic accounts with Yonder?
        Yes, you can repeat the integration process for each Arctic account.