Setting Up Quiz Questions

Create custom quiz questions to engage users, capture leads, and personalise their journey

Quizzes are a powerful way to learn more about your customers and guide them towards the best experience. Whether you're recommending products, tailoring experiences, or collecting key data, quizzes strengthen the user journey while giving you valuable customer insights. This guide walks you through the types of quiz questions available, how to add them, and how to set up question flows to ensure an interactive experience.

For a quick overview of the quiz feature, check out our Quick Guide to Setting Up Your Interactive Quiz.

Quiz Question Types

Here are the available question types you can include in your quiz:

Explain: Use this to display a block of text - perfect for providing context, tips, a welcome message, or extra details between questions. No user response is needed.
Choice: A standard multiple choice question. Create several answer options for users to select from. You can allow either single or multiple selections.
Picture Choice: Like the Choice question, but includes images alongside or instead of text. Ideal for visual decision-making or showcasing products and experiences.
Email: Ask users for their email address. Essential for lead capture or follow-up communication.
Name: Collect users' names. Great for personalising quiz outcomes or creating more customised user journeys.
Date: Let users input a date - useful for collecting birthdays, travel dates, or preferred booking times.

How to Add Quiz Questions

Step 1: Add Questions & Answers

Log in to your Yonder account.
Navigate to the Recommend tab and click Create Quiz.
Click Add Question, then select your desired question type: Explain, Choice, Picture Choice, Email, Name, or Date.
Customise the question’s title, description, images, and answer options.
Click Save after adding each question.

Step 2: Define the Question Flow

Once your questions are in place, set up your quiz logic to guide users through a meaningful path:

Click the logic button (labelled ‘None’) next to each question.
Use your quiz flow or mapping plan to decide where each answer should lead.
Apply the flow for all questions and click Save once done.

Helpful Tips

Keep it short and concise - shorter quizzes lead to higher completion rates. Aim for quality over quantity to keep users engaged.
Include an Email question if you want to collect leads and follow up with users.
Use Explain blocks to add context or educate users between questions. For example, if someone selects “Family” in response to “Who are you travelling with?”, follow up with a note about family-friendly activities, safety requirements, or age restrictions.
Quiz logic only works with single-select answers - if a question allows multiple selections, logic and branching will be disabled.
Always save your progress after adding or editing each question to avoid losing any changes.

Frequently Asked Questions

Why aren’t my images uploading?
Make sure your image files are under 500KB. We recommend using an online compression tool to reduce the size without losing quality.

Can I reorder questions?
Yes! Use the up/down arrows next to each question to change the order.

Can I make answers required or optional?
All quiz questions require an answer - optional responses are not currently supported.

How do I delete a question?
Open the question and click the red rubbish bin icon in the bottom right corner.

Can I duplicate a question to reuse it?
Currently, duplicating a question isn’t supported—you’ll need to manually recreate similar ones.

Is there a limit to the number of questions I can add?
There’s no hard limit, but we recommend keeping quizzes short to reduce drop-off.

Have other questions? Contact support@yonderhq.com.