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      Integrating with Starboard Suite

      Unlock automated reviews and real-time chatbot availability with a simple Starboard Suite integration

      Connect your Starboard Suite reservation system with Yonder to automate customer surveys, enhance guest communication, and provide real-time availability through your AI ChatBot. This integration streamlines your booking workflow and elevates the customer experience.

       

       

      Step-by-Step Integration Guide

      1. Activate the Yonder App in Starboard Suite

      • Log in to your Starboard Suite Control Panel.

      • Navigate to the App Store.

      • Search for Yonder and select the app.

      • Click Activate to enable the integration. 

      Activating the Yonder app grants it access to your public availability, allowing the AI ChatBot to provide real-time booking information to your customers. 

      2. Retrieve Your API Token and Account Subdomain

      After activating the Yonder app:

      • Starboard Suite will display your unique API Token and Account Subdomain.

      • Copy these credentials; you'll need them to complete the integration in Yonder.

      3. Configure the Integration in Yonder

      • Log in to your Yonder dashboard.

      • Navigate to Settings > Booking System > Starboard Suite.

      • Paste your API Token and Account Subdomain into the respective fields.

      • Click Activate to establish the connection. 


      Once connected, Yonder will sync your booking data, enabling automated surveys and real-time availability in your AI ChatBot.

       

       

      Benefits of Integrating Starboard Suite

      Automated Review Requests

      Once connected, go to Manage Products, where all your Starboard Suite 'items' will appear. Select which products should receive automated review requests. Make sure the Auto-send feature is enabled in Survey Settings.

      📘 Read our Quick Guide to Setting Up Customer Review Requests and Surveys. 

      Live Availability in AI ChatBot

      If you use Yonder’s AI ChatBot, you can enable the live availability feature in your chatbot Products. This allows customers to check real-time availability for their preferred date and time before proceeding with their booking.

      📘 Learn about Adding Live Availability to Your ChatBot.

       

       

      Frequently Asked Questions

      Does Yonder sync all my Starboard Suite bookings automatically?
      Yes, once integrated, Yonder automatically syncs your booking data, facilitating automated surveys and real-time availability updates in your AI ChatBot.

      What should I do if some of my products are missing from Yonder?
      If any Starboard Suite products are missing after integration, please contact support@yonderhq.com for assistance.

      How long does it take for the integration to activate?
      The integration is typically immediate, but please allow a few minutes for data to sync.

      Is live availability automatically enabled in the AI ChatBot after integration?
      Once integrated, live availability will need to be enabled in the Chatbot Products tab.

      Have other questions? Contact support@yonderhq.com.